Simplify your call flow with
IVR | Menu Prompts

Greeting Message | After hours Message | Menu Prompts | Announcements | Auto Attendant | ... plus much more!

With IVR's, you can direct your phone calls where they need to go - FAST! helping to reduce caller waiting times, while at the same time providing a professional phone image when contacting your business.

HEAR IVR EXAMPLES

Simplify your call flow with
IVR | Menu Prompts

Greeting Message | After hours Message | Menu Prompts | Announcements | Auto Attendant | ... plus much more!

With IVR's, you can direct your phone calls where they need to go - FAST! helping to reduce caller waiting times, while at the same time providing a professional phone image when contacting your business.

HEAR IVR AUDIO EXAMPLES

Need to streamline your phone systems incoming call flow?

With IVR's, you can direct your phone calls where they need to. For example - your sales team, customer service, accounts, etc. - helping to reduce waiting times, while at the same time providing a professional phone and business image, when customers contact your business.
Image

IVR | Menu Prompts
What is an IVR?

IVR  is the abbreviation for - Interactive Voice Response

IVR's allow callers to interact with your businesses phone system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue and Audio files.

In other words... IVR's / Auto Attendants route calls to the appropriate department and ensure that calls are answered professionally and promptly, without the need for a human resource to get them there.

Where do I need an IVR?

Following is just a few examples of where you may require an IVR message, Phone Menu prompt or voice announcement.

  • Menu Prompts
  • Auto Attendant
  • Welcome or Greeting Message
  • After Hours message
  • Announcements
  • Phone Queue Messages
  • Public Holiday
  • Promotional message
  • Any required IVR Recording
  • Any VoIP Phone System Message

Interactive Voice Response (IVR) - Audio Examples

Menu Prompt Message
After Hours Message
Announcement IVR Message

Interactive Voice Response (IVR) - Audio Examples + Music

Public Holiday + Music
Announcement - COVID Message + Music
Seasonal Message - Easter + Music

Interactive Voice Response (IVR) - Audio Examples - With Accents

Welcome Message - UK Accent
Welcome Message - UK Accent + Music
IVR Demo - Italian Accent + Music
IVR Messages Supplied
0
Turnaround Time
0
VoIP Audio Productions Supplied
0
Years of experience
0

What our clients say - IVR Feedback

“Messaging on Holds' service, came to us via a referral from an associated business. Michael and the team were complete professionals, delivering our requirements on an IVR programming revamp, including recordings, on time and within budget. The system is working well and delivering to expectations."
Mohan de Run, General Manager
OzStaff Holdings Pty Ltd
“Messaging On Hold helped us setting up our new business. Firstly, we approached them to help us with on-hold phone messages and voice prompts. They really did a very good job. They have always provided us with prompt support, when needed. Messaging On Hold provides top quality solutions. I highly recommend using their services."
Mansour Hanna, Practice Manager
All Saints Family Practice

Like to hear what your Phones On-Hold message could sound like?

Then why not hear it for yourself and listen to a demo!

HEAR DEMOS

Our On Hold Messages pricing is flexible!
So you can get–and pay for–exactly what you need.
We can also customise a Plan & Price, to suit your business goals!

Basic
♥  MOST POPULAR

Our Basic Option is a low cost service, that is perfectly suited to those business types who need a professional phone image for their customers and who only need to change the their marketing information a couple of times a year, for example informing customers of closure periods during Christmas or public holidays, or occasionally have new products or service changes they would like to promote to their customers.

  • No 'Lock in' Contract
  • Up to 10 customised messages
  • Up to 2 FREE changes annually
  • Creative Copy Included
  • Royalty Free Music
  • Multiple Background Music Tracks
  • MOH Player unit (if required)
  • VOIP system compatible
  • For PABX systems or Single-line
  • Voice Prompts (IVR's)
  • e.g. - Auto Attendant Message
  • Welcome Message, etc.
  • Plus - IVR Script Assistance
Order Now
Standard

The Standard Option if perfect for those businesses wanting to update their marketing messages seasonally throughout the year, for Summer, Autumn, Winter and Spring. Also great for Christmas Sales, New Year Sales, Black Friday, Easter, End of Financial Year Sales and Public Holiday messages and if your business may you have new products or services, that may change a few times througout the year. Note this also includes smoe FREE Voice Prompts (IVR's), like Wlecome and after hours messages.

  • No 'Lock in' Contract
  • Up to 15 customised messages
  • Up to 4 FREE changes annually
  • Creative Copy Included
  • Royalty Free Music
  • Multiple Background Music Tracks
  • MOH Player unit (if required)
  • VOIP system compatible
  • For PABX systems or Single-line
  • Includes some Voice Prompts (IVR's)
  • e.g. - Auto Attendant Message
  • Welcome Message, etc.
  • Plus - IVR Script Assistance
Order Now
Premium

Our Premium Option is for those businesses needing to update their phone marketing information on a regular basis. For example Tourism Offices, where events continually change throughout the year, larger retailers offering new sale offers through out the year, or government organisations with announcement of changes taking place in their business.

  • No 'Lock in' Contract
  • Up to 20 customised messages
  • Up to 12 FREE changes annually
  • Creative Copy Included
  • Royalty Free Music
  • Multiple Background Music Tracks
  • MOH Player unit (if required)
  • VOIP system compatible
  • For PABX systems or Single-line
  • Includes some Voice Prompts (IVR's)
  • e.g. - Auto Attendant Message
  • Welcome Message
  • After Hours Message
  • Menu Prompts
  • Queue Marketing Messages
  • Voicemail Messages
  • Announcements
  • Plus - IVR Script Assistance
Order Now

Our Clients Feedback

We’ve all heard how crucial it is to set intentions, goals and targets.
Powerful goals electrify us. Clear intentions energize and pull us forward.

Toni Podbury,
Health First Group
https://www.healthfirstgroup.com.au
“We've been using Messaging On Hold' for the past 7 years. We can update the message as regularly as monthly if we choose. Their team provides a great service and is very professional and efficient. This service has been great for our business, and I fully recommend Messaging On Hold to you."
Izabella Lane,
Destination Southern Highlands
https://www.visitsouthernhighlands.com.au
“Destination Southern Highlands has been working with Messaging On Hold for quite a number of years now to update our monthly on hold message to consumers. Their service, without question is friendly, reliable, prompt and professional. I can honestly say, that nothing is too much trouble and their turnaround time exceptional. I have absolutely no hesitation in recommending Messaging On Hold.”
Vicki Russell,
IT Service Operations Lead - Tandem
https://www.tandemcorp.com
“I've been in the Contact Centre industry for 30 years and I have been very impressed with the service offered by Messaging On Hold. They deliver quality voice recordings and I have always found them to be a company that puts the customer first. I can highly recommend Michael and his team.”
Koula Stamatovski,
Marketing Manager - AB Phillips
https://www.abphillips.com.au
“Messaging on Hold are a business with excellent customer service. They are very professional and responsive to our business needs. They were able to provide us with fast and prompt service and deliverables with a complex matrix of instructions. Would highly recommend.”
Mohan de Run,
General Manager - OzStaff Holdings Pty Ltd
https://www.ozstaff.com
“Messaging on Hold's service, came to us via a referral from an associated business. Michael Sykes was a complete professional delivering our requirements on an IVR programming revamp, including recordings, on time and within budget. The system is working well and delivering to expectations."
Simone O'Dwyer,
Commercial Manager - Pedco Engineering
https://www.pedco.com.au
“Pedco Engineering have been using Messaging on Hold since 2016 and are extremely satisfied with this service. They are always available and happy to help out with updates as needed and the recordings are always professional and turned around in a timely manner. I would not hesitate in recommending Messaging on Hold to any business.”
Stacey Sykes CEO,
CEO - Pivotal Financial Planning
https://www.pivotalfp.com
“We've been using Messaging On Hold's phone services, since 2003. We have clients talk to us about information they've heard about, while on hold,  continually through out these years. So we know it works... and it's definitely paid for itself many times over. I highly recommend using them.”
Mansour Hanna,
Practice Manager - All Saints Family Practice
https://www.allsaintsfamilypractice.com.au
“Messaging On Hold helped us setting up our new business. Firstly, approached Michael Sykes to help us with on-hold phone messages and voice prompts. They really did a very good job. Secondly, I needed his help with our website and again did amazing work on our website. They have always provided us with prompt support, when we needed. Messaging On Hold provides top quality solutions. I highly recommend using their services.”
Bec,
Nuttrershotels
“With our hotels having continual changes happening throughout, including - weekly live entertainment, promotions, membership draws, plus much more, I would highly recommend them to any club, pub or hotel. Their MOH service is the perfect tool to keep our customers connected.”
Peta Jakson,
Hunter Valley Wine Country Tourism
https://www.winecountry.com.au
"Hunter Valley Wine Country Tourism is a very satisfied customer of Messaging On Hold. They provide us with a "Messaging On Hold" updating on a monthly basis. The service provided is prompt, professional, efficient and cost effective. The service totally services our needs and I have no hesitation in recommending Messaging On Hold to you."
Pierre,
HYBUILT Retaining Systems
https://hybuilt.com.au
“HYBUILT Retaining Systems has been using Messaging on Hold for years now and since then, we have substantially increased our professionalism to our current and new client base with well presented messages that help inform our client base about our products and services whilst waiting for us to answer their calls. The options available for the voice types are outstanding, the responsiveness to requested changes is amazingly fast and our Messages on Hold representative Michael Sykes is always readily available to assist us with any of our needs and occasional changes. Couldn’t be happier with the product and the customer service provided.”
Lesleigh Adie,
CEO - Ourcare Services Ltd
https://www.ourcare.org.au
"Ourcare Services Ltd. has been using Messaging on Hold for over 10 years. They work with us to provide appropriate messaging for our elderly consumers, that is “easy on the ear”. This service has given us the professional frontend messaging we needed. We have no hesitation is recommending Messaging on Hold to anyone."

Create A Better Customer Experience

Like more information?
Contact us today using the ONLINE FORM below, or phone - 1300 935 938 - and let one of our friendly team members provide you a free consultation on how 'Messaging On Hold' can best benefit your business.